Returns and Refunds Page
RETURN POLICY
15 DAY NO-RISK GUARANTEE.
- Customer satisfaction is our top priority, if you are not satisfied with your product you have 15 Days from the date of your order to return it for a FULL REFUND less shipping costs. To return your item we require a receipt with proof of purchase.
- If your item is received damaged please let us know right away so we can replace your item at NO CHARGE.
RETURNS/EXCHANGES
- To return your product, please email our customer support specialists at support@flexiblemuscles.com with your order details and the reason for your return and we will provide you with return instructions.
REFUNDS
We process refunds within 24 hours of receiving your returned item and it takes 3-5 business days to hit your account depending on your bank. Contact us at support@flexiblemuscles.com if you have any questions or concerns.
- Once your return
is received and inspected, we will send you an email to notify youthat we have received your returned item and the status of your refund. - If your item is eligible for refund a credit will automatically
be applied to the original method of payment and takes 3-5 business days to process.